Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live.

In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.

 

Shipping Fee

For your convenience, we ship worldwide and offer Free Shipping over$39+.

 Standard (10-14 business days) DHL $4.90 (less than 39.00)
 Standard (10-14 business days) DHL $0.00 (over39.00)

 

 Shipping confirmation

  • Unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed.
  • Any expected delivery dates that may be given are only estimates.
  • Items can only be shipped to one address per order. To ship to multiple addresses, please place a separate order for each location.
  • PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.

How can I track my order status?

After you place your order, we will get ready and ship your package in 2-7 business days,Customized products take longer. Tracking information is automatically emailed to all customers.  You will receive an email confirmation when your order arrives.

 

Delivery

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by the local courier. we strongly suggest:Providing a phone number where you can be reached by courier when your product arrives.

Any questions feel free to contact us: services@icehiphop.com